Talk to our team
(385) 281-8441
Dropped calls. Support you cannot reach. Features you never got.
Certified on the hardware we deploy
Tell us about your setup and we'll call you with pricing. Plus 2 months free when you switch.
One of our specialists will call you shortly to go over pricing for your setup. No bill required.
Prefer to talk now? Call (385) 281-8441.
Most of the businesses we move over are coming off a carrier or cable contract, and nobody has to change internet providers to do it. We do this every week, and we handle the parts that make people put it off.
Still locked in? We help cover the cost of leaving your existing agreement so you are not paying twice.
We port your existing lines, including your main company number. Nothing on your business cards changes.
We stage and test your new system before the cutover, then switch you over with you on the call.
Who are you with today?
Tap a provider to see what we typically find. Your exact numbers come from a quick quote, which takes about two minutes.
In-House Service, National Standards
These are the reasons businesses leave a cable bundle or a national provider for us, and they are the reasons they stay.
You will never be routed to an overseas call center or a scripted system. You always reach a live, certified expert on our in-house team.
If a desk phone or headset does not fit someone's workflow, we swap it for an equivalent model at no extra monthly charge.
Every handset is configured before it reaches you, and we build your call flow and train your whole staff live, with on-site installation available.
If hardware fails from normal use, we ship a free replacement from our own inventory to get you running fast.
Our infrastructure is SOC 2 Type 2 audited and PCI-DSS compliant, backed by a HIPAA Business Associate Agreement. Built for healthcare, financial, and legal clients.
Every guarantee here is part of your service agreement, not marketing copy. Ask us for the signed guarantee sheet with your quote.
Show me what I'd pay insteadFeature lists look the same across providers. This is what actually changes.
Packages
Pro and Teams Enterprise include a desk phone or headset with every seat, plus texting on your main company number.
These are not promotional add-ons. They are part of how we onboard every customer, and they are in your service agreement.
Devices
One device is included with each Pro and Teams Enterprise seat. Mix and match so the totals match your seat count.
Devices are leased as part of your service, covered by the guarantees above. Final device allowance is confirmed on your written quote.
Optional Upgrades
Upgrade any seat to executive, cordless, or conference-room hardware. Not included in the base price, priced with your quote.
Who You Are Working With
A specialist from our in-house team replies the same business day. No call center, ever.
A note from Cameron
When you call support, you reach my team, not a queue in another country. If something is not right, you reach me directly.
Cameron Hoffman, President of Telecommunications, Elevated Group Direct line: (385) 478-4598
Your team answers the same business number from wherever they are. Up to five connected devices per user.
A Yealink handset on every Pro and Teams Enterprise seat, configured and installed by us.
Calls, team chat, SMS, and video meetings in one window, with call history and transcripts.
Take the office line home or on the road. Your personal number stays private.
Almost nobody calls us because their phone system is working well. Here is what we hear most, and what we do about it.
The problem
Choppy audio and dropped calls that the provider blames on your internet, with nobody willing to come look at it.
What we do
One of our own technicians tests your actual network and configures the system for it, instead of just blaming your internet.
The problem
Hunt groups, auto attendants, and after-hours routing that nobody on staff has time to figure out from a help article.
What we do
Included in our White-Glove Onboarding above. Changes later are a phone call, not a ticket.
The problem
Long holds, scripted agents, and repeating your account number four times to somebody who has never seen your system.
What we do
Covered by our No-Call-Center guarantee above.
The problem
Texting, call queues, CRM screen pops, and reporting that were on the sales sheet but never got turned on, or sit behind another upgrade tier.
What we do
We turn on what you are already paying for during onboarding, and tell you upfront if something genuinely is not available.
Same greetings included in the bonus stack above. Press play to hear a sample.
Feature lists look similar across providers. The difference shows up on the day something breaks.
| Elevated Group | Traditional bundled serviceCable and carrier packages such as Comcast or Verizon | National VoIP providerRingCentral, Ooma, Dialpad, and similar cloud phone platforms | |
|---|---|---|---|
| Who answers when you call support | A live, certified in-house employee, often the one who installed your system. | A general support line where phone service is one of several bundled products. | A call center queue, frequently overseas or outsourced. |
| Installation | Configured before it arrives, with a live setup session. On-site install available. | A technician visit focused on the circuit, not call routing. | Self install from a shipped box and online documentation. |
| Staff training | Live and customized for your team, included in your service. | Not typically part of the install. | Help articles and recorded videos. |
| Desk phone or headset | One included with every Pro and Teams Enterprise seat. | Commonly rented per line as a separate equipment charge. | Purchased separately, or bring your own. |
| Wrong device for the job | Swapped for an equivalent model within 30 days, no extra monthly charge. | Governed by the equipment terms in your bundle agreement. | A standard return window, then the hardware is yours. |
| Hardware fails from normal use | Replacement shipped at zero cost from our own inventory. | A scheduled service call, which may carry a trip or equipment fee. | Warranty claim, or buy a replacement. |
| Texting on your main company number | Included on Pro and Teams Enterprise. | Generally not offered on a bundled business line. | Commonly a paid add-on, priced per user. |
| Greetings and after-hours messages | Professionally recorded for you during onboarding, at no charge. | Record them yourself. | Record them yourself. |
| Leaving your current contract | We help buy out your existing agreement and port your numbers. | Bundled agreements commonly carry early termination fees, and unbundling can change your internet rate. | Your responsibility to exit and migrate. |
| Compliance posture | SOC 2 Type 2 audited, PCI-DSS compliant, HIPAA Business Associate Agreement available. | Varies, and generally not positioned around call and message retention. | Varies by plan tier, often reserved for higher tiers. |
Comparisons describe common service models, not any single provider's current terms. Comcast, Verizon, RingCentral, Ooma, and Dialpad are named only as familiar examples of the two categories above, and all trademarks belong to their respective owners. Providers differ and terms change, so compare against your own current agreement.
Built for regulated industries
Capture and retain every call recording, call history record, voicemail, transcription, and text message when you add compliance archiving.
Before You Switch
The things people actually want to know before they submit the form.
No. Your phone service and your internet are separate accounts. We move the phones and leave your internet alone. Ask your provider whether removing the voice line changes your internet rate, and we will factor that into your written quote before you decide anything.
Usually yes. We help cover the cost of leaving your existing agreement, and we'll put the buyout in writing alongside your quote.
New customers who start service on a new agreement get two months of service free. It applies to the service itself, not to the hardware lease, taxes, or fees, and your term is set when we build your quote so you see it in writing before anything is signed.
Most businesses moving off a cable or carrier bundle save 20 to 40 percent. Your number depends on seat count, how many lines you pay for today, and what is bundled in. We put the comparison in writing before you commit to anything.
No. We stage and test your new system before the cutover, then switch you over together on a scheduled call.
Yes, including your main company number. Nothing on your business cards or website has to change.
Your term is set when we build your quote, and we walk through it with you before anything is signed. If a desk phone or headset is not working out for someone on your team, our 30-Day Right-Fit Swap-Out replaces it in the first month at no extra charge.
Your team can keep taking calls on the mobile app over cellular data while your office connection is restored. Nobody has to hand out a personal cell number to do it.
Yes. Pricing is per user, so your seat count moves with your headcount. Tell your account rep when you are ready to add or remove one.
Send us your seat count, or your current bill, and we will put the comparison in writing. No pressure, and no call center.
P.S. Two things worth knowing before you close this page.
First, the quote costs you nothing and comes with no obligation. If your current provider is genuinely giving you a good deal, we will tell you so.
Second, every month you stay on a bundled contract is another month at the bill you already have. Most businesses that move off one save 20 to 40 percent, and the two free months come off the top of that.
Two free months of service for new customers on a new service agreement. Your term is set when we build your quote and we walk through it with you before anything is signed. Free months apply to service only; hardware lease, taxes and fees are not included.
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